Changes brought on by growth, competition, regulatory requirements, or other factors, frequently require businesses to quickly identify alternatives for driving significant improvements to one or more business processes, including how processes are integrated and enable financial and operational reporting. We assess the integrity and efficiency of workflow across the organization including the effectiveness of application systems to meet current and projected business requirements. We employ behavioral science theory, research and technology in our solutions. Our improvement plans and actions address complete business performance needs including business processes, information technology, and organizational issues. Whether you need a quick analysis or a detailed plan, we custom tailor our approach to meet your business strategy needs.

CAG assists companies in developing the right financial and operational metrics to improve various business monitoring processes. Having the right measurement metrics is the first step in identifying and timely preventing undesired business outcomes.

We prepare detailed business plans for companies seeking to raise finance from a financial investor or to obtain a bank loan. In certain cases, business owners wish to have a business plan to assess their past performance, determine current state, and identify future development options.

CAG applies behavioral science technology to uncover all the dynamics and possible sources of the issue or concern. Based on the data collected via a combination of individual interviews, focus groups, surveys and observations, we engage the client in a collaborative process of meaning making and diagnosis of the current state.

This comprehensive approach integrates strategic planning with devising a clear implementation plan, carrying out the implementation interventions, and building organizational capability to sustain change.

Organization change is exciting and challenging at the same time. Change is complex because what impacts one part of the organization often creates a ripple effect across other parts. Acceptance of the change and building organizational members' support and buy-in is the area where many organizations feel challenged. Careful design and implementation of participatory communication interventions help minimize the resistance and discomfort related to the proposed change.

Collaboration taps into the collective ideas of organizational members fostering innovation, engagement, and ownership. Organizations that decide to build collaborative processes and skills create a culture where people can generate more creative and comprehensive solutions working together than they can by themselves. CAG helps companies to create collaborative work environments at a group/team, department, and the whole system levels via mastering the tools, techniques, skills and ways of thinking necessary for successful collaboration.

Teams created to collaborate on an organizational problem or goal move through various stages of development. Some of these stages are productive and exhilarating while others can slow the team down and create tension among members. A team's deliberate actions of establishing agreements, processes and building skill level to support their success are crucial to consistently solid performance. CAG helps teams in organizations to establish the necessary processes and obtain relevant skills to enhance the performance and achieve results.

Whether a strategic planning retreat, a roundtable session, or a team meeting, CAG has the capability to provide facilitation services that create the context and space for rich discussion and exchange of ideas as well as the tools necessary for practical action planning.

CAG provides highly interactive training modules based on a core model of interest-based negotiation by Fisher and Ury (Harvard Negotiation Model) combined with strategic communication principles. This training includes the process of client mapping for assessing and prioritizing the potential relationships; development of negotiation skills and competencies in how to prepare for a negotiation, and explains the techniques and tactics involved in such a way as to enable parties to get optimal deals. Drawing on experiential learning, simulations, videotaped role-plays, and interactive discussions, this training provides for structured thinking about negotiation, better goal setting, managing day-to-day conflicts among organizational members, as well as establishing and sustaining collaborative client relationships in complex environments.

CAG helps to change behaviors and mindsets in leaders and their team members, break past self-imposed perceptions or barriers, develop new ways to attack old or new problems thus making a significant difference in the long-term success of the organization.